Important Message

As of April 1st, 2019 the Centre for Advanced Computing (CAC) will alter its account structure. For further information on the remodeled account structure, please visit our Accounts page or contact our Help Desk.

 

Client Services Menu

 

 

Client Services:

  • User support: individual attention via phone, email, and face-to-face
  • Procurement assistance
  • Needs evaluation
  • Security concerns
  • Methological and Code Optimization
  • Off-Site encrypted tape data backups

Secured Hosting: Shared, Private, Dedicated

  • Access control (logged and monitored)
  • 24/7 third-party server room monitoring and video recording
  • 24/7 on-call emergency service and incident response
  • Redundant A/C and UPS
  • Generator backup with re-fueling plan
  • Firewall and VPN technologies
  • Redundant 10GB to ORION
  • FM200 fire suppression
  • Environmental controls including temperature, water and humidity alarms
  • Criminal background employee checks for all employees with physical access

Training and Collaboration:

  • Workshops and seminars
  • Certificate program
  • Big Blue Button Video Conferencing

Analytical Resources:

  • High performance computing
  • High performance storage
  • Software licenses